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Procurement Service

Are you looking for a spare part or do you need a bespoke, made-to-measure product?
No problem – we’re here to help! Whatever you need – we’ll source it for you.
Benefit from our long-standing network of leading manufacturers, attractive terms and expert advice.

☀️ Processing times are currently slightly longer (summer/holiday period)

During the summer months, many of our manufacturers are also on holiday, which may lead to slight delays in responding to enquiries and, in some cases, in delivery times.

We process every enquiry as quickly as possible and will be happy to keep you updated if necessary.

If you have an urgent enquiry regarding an order that’s already in progress, please feel free to contact us directly, quoting your order number – this will help us respond more quickly.

Spare parts & bespoke products

  • Genuine Parts & Compatible Alternatives
  • Bespoke solutions
  • Fast delivery, even for specialist parts


Maintenance & Repair

  • Maintenance of your equipment in accordance with the manufacturer’s specifications
  • Repair service with access to original spare parts
  • On-site service or handling via our partner network

Advice & Product Recommendations

  • Personalised expert advice – by telephone or email
  • Help with selecting and sourcing the right product
  • Recommendations based on your requirements and budget


Tailor-made financing
solutions

  • If required, we can set up a consignment stock arrangement for you to ensure short delivery times and minimal capital tied up
  • We offer multi-year framework agreements so that you can plan your costs
  • Individual financing solutions tailored to your needs through our partners Volksbank and Commerzbank.

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